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Scratch & save 10% to 50% off your purchase. SCRATCH HERE

Pay over 6, 12 or 24 months starting at 0% APR. Learn more

⚠️ We are currently undertaking a major system change. We apologize for any additional delay or inconvenience it may cause.

TAKE NOTE WE HAVE UPDATED OUR DELIVERY OPTIONS WITH GIVEN THE CURRENT SITUATION (COVID-19)

 


CONTACT-FREE
  HOME DELIVERY

Rest assured that we will do our best to ensure that you receive your items on time, but ask for your understanding if any additional delays occur given the high demand of transport companies in this particular time. Please note that each carrier has implemented new delivery procedures in order to follow the recommended precautions under COVID-19 : packages are now left at the door; under no circumstances will the items be delivered inside your home in order to respect social distancing at all times.

Smaller items: Your order will be shipped by one of our partners: Canada Post or FedEx. Delivery time is approximately 2 to 7 days and tracking numbers will be provided for all orders.
Larger items (like bathtubs, pre-assembled vanities, showers, complete bathroom sets, toilets): All orders with oversized items will be shipped by our freight partners with an expected delivery time of 5 to 14 days for deliveries in the province of Quebec and 5 to 21 days for Ontario and other Canadian provinces (depending on the location). Our freight partner will contact you when your order is in the area to schedule a specific delivery date and time slot, whenever possible.


WAREHOUSE OPEN FOR CONTACT-FREE PICKUP
You can now pickup your items directly at our Distribution Center located 1200, Michele-Bohec Boulevard in Blainvillle, QC (Door A). Opening hours are Monday to Friday, 8am to 4pm. A printed copy of your order is required and your order needs to be paid in full before arriving. When placing an online order, simply select DISTRIBUTION CENTER – BLAINVILLE at checkout (under “FREE STORE PICKUP”). We will get in touch with you and indicate the next steps so you can come get your items safely.


IN-STORE PICKUP
Our stores are temporarily closed until May 4, 2020 (or according to new government guidelines). Know that you may still select a free in-store pickup for your order, but note that it cannot be picked up before the reopening of our stores and the return to normal of our operations. We will contact you once your order is ready to be picked up at the selected store. If you have already placed an order and have chosen to pick up your order in-store in the following weeks, please contact us immediately if you wish to have your order delivered at home instead.



CONTACT – CUSTOMER SERVICE AND LOGISTICS
Do you have a question or would like to confirm the status of your order?
We are here to answer your queries Monday to Friday, 8 A.M. to 5 P.M.
Due to the current situation, we are currently receiving a higher than normal level of emails and phone calls. Rest assured we will answer every request, but we ask for your collaboration and patience since delays may be longer than usual.
By email: service@bathdepot.ca
By phone: (450) 433-6495