What is the return policy?
Return allowed 30 days after purchase; merchandise must be returned in its initial state and original bill must be provided.
How can I send you my comments, suggestions or questions?
You can contact us by e-mail at the following address: info@baindepot.com
Are Bain Dépôt stores part of a franchise? Can I become an owner of a Bain Dépôt store?
Yes. Contact us for more details.
Are prices subject to change?
We reserve the right to limit quantities to a reasonable extent in order to ensure the satisfaction of individuals and contractors. Our policy is to make sure that advertising is exact and true. In case of error, we will do everything in our power to accommodate clients.
Do you have a delivery service?
You can ask for delivery of goods. Shipping fees are not included in retail prices and vary according to destination. Delivery days are from Monday to Saturday, from 8:00 AM to 4:30 PM.
How far should we install a toilet?
Installation holes are at 12 inches.
What are the accepted methods of payment?
Cash, Interac, Visa/MasterCard credit cards, Accord D
How can I maintain my faucets?
You can wash them with water and mild soap.
